CERTIFICATE III in Business (BSB30115)
OCCUPATIONS
Customer Service Adviser, Data Entry Operator, General Clerk, Payroll Officer, Typist, Word Processing Operator.
DESCRIPTION
Learn to maintain business resources, write professional documents, and deliver and monitor a service to customers. Gain the confidence to provide technical advice and support to teams across a broad variety of work environments and contexts.
The Certificate III in Business will enable you to use your discretion and judgment, and apply relevant theoretical knowledge.
CORE UNITS | |
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BSBWHS302 | Apply knowledge of WHS legislation in the workplace |
ELECTIVE UNITS | |
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BSBADM311 | Maintain business resources |
BSBDIV301 | Work effectively with diversity |
BSBINM301 | Organise workplace information |
BSBCMM301 | Process customer complaints |
BSBWOR301 | Organise personal work priorities and development |
BSBWRT301 | Write simple documents |
BSBCUS301 | Deliver and monitor a service to customers |
BSBITU312 | Create Electronic presentations |
BSBFLM312 | Contribute to team effectiveness |
BSBPUR301 | Purchase goods and services |
BSBPRO301 | Recommend products and services |