Network Support, Network Operations Support, Network Operations Technician, Network Technician, Network Support Technician, Help Desk Support.
This qualification provides the technical skills and knowledge needed to supply IT services as a technician. Learn to install and manage small-scale networks, either as an independent network support technician or as part of a team.
The course also helps you understand the broader skills of IT services including determining client business requirements, understanding copyright and ethics, and participating in WHS processes.
|BSBWHS304||Participate effectively in WHS communication and consultation processes|
|ICTICT401||Determine and confirm client business requirements|
|ICTICT418||Contribute to copyright, ethics and privacy in an ICT environment|
|ICTNWK401||Install and manage a server|
|ICTNWK420||Install and configure virtual machine|
|ICTNWK403||Manage network and data integrity|
|ICTNWK404||Install, operate and troubleshoot a small enterprise branch network|
|ICTTEN416||Install, configure and test an internet protocol network|
|ICTNWK410||Install hardware to a network|
|ICTNWK411||Deploy software to networked computers|
|ICTNWK412||Create network documentation|
|ICTNWK419||Identify and use current virtualisation technologies|
|ICTPMG401||Support small scale ICT projects|
|ICTPRG425||Use structured query language|
|ICTSAS426||Locate and troubleshoot ICT equipment, system and software faults|
|ICTTEN419||Implement and troubleshoot enterprise routers and switches|
|ICTSUS402||Install and test power saving hardware|