COVID-19 IMPORTANT INFORMATION

COVID-19 IMPORTANT INFORMATION

Last updated: 3:15 PM 05 August 2020

Dear Danford Student

As a response to the Victorian Government’s Stage 4: Lockdown for Coronavirus please be advised that Melbourne is in a six-week lockdown period until 13 September 2020 or until otherwise advised by the Victorian Premier: Mr. Daniel Andrews.

To safeguard the health and safety of all, please be advised that Danford College has adopted the following position.

  1. Danford College Campus: Access Restricted: All campuses of Danford College will be closed from Monday 3 August 2020 to 13th September 2020 or until the Stage 4 lockdown in Victoria is lifted. This means that you will not be able to come to College for any reason.
  1. Continue your studies as normal via online delivery: During this lockdown period it is important that you continue with your studies as normal and do not get behind with any of the subjects or assessment tasks. All students please note that all classes will continue to be run via the Learning Management System: Canvas.
  1. Phone Support: Telephone support is available to all enrolled students. If you have a question about your course then the best way to get an answer is to;

– Speak to your trainer in the first instance.

– For all other enquiries we have set up a telephone number for enrolled students. If you need to ask about course fees, cancelling, deferring or suspending your course please call 03 9642 1667 during business hours Monday to Friday or email admin@danford.edu.au

  1. Counselling: Mental Health and Wellbeing Support: We understand that this is a difficult time for everyone. If you are experiencing stress at the moment and would like to talk to someone, the College has organised fortnightly counselling webinars. Students can book 3 free counselling sessions. To access these simply contact Bhanu on Communication@danford.edu.au to book an appointment with counsellor and arrange a time.

 

  1. Certificates: If you finish your all of the requirements of your course and your work has been deemed to be Competent in all assessment tasks for your qualification during the lockdown period we have the following arrangements in place to gain documentation:

-We can send you a scanned copy of your Statement of Attainment;

– We can prepare and send you a ‘Letter of Completion’ stating that you have met all of the requirements for the conferring of the qualification;

-We will process your Statement of Attainment in hard copy and you will be able to collect it from the campus when we re-open to students after the lock down period.

 

  1. Financial Assistance for Temporary Protection Visas & Temporary Working (Visas 457 & 482) Holders through the Victorian Government.

The Victorian Government is providing one-off payments to financially support Victorian workers, including parents and guardians, who are required to self-isolate or quarantine due to coronavirus (COVID-19).

To be eligible for the one-off $1500 Coronavirus (COVID-19) Worker Support payment you must:

-Have been instructed by the Department of Health and Human Services to self-isolate or quarantine at home because they are either diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case.

-Have been instructed by the Department of Health and Human Services that a child aged under 16 in your care needs to self-isolate or quarantine at home because they are either diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case.

To receive the payment, you must be:

– 17 years and over

-Currently living in Victoria (including people on Temporary Protection Visas and Temporary Working Visas 457 and 482)

-Likely to have worked during the period of self-isolation or quarantine and are unable to work as a result of the requirement to stay at home.

-You must not be receiving any income, earnings or salary maintenance from work.

-You must have exhausted sick leave entitlements including any special pandemic leave.

-You must not be receiving the JobKeeper payment or other forms of Australian Government income support

Workers include those that are permanent, casual, part-time, fixed term, and self-employed. You don’t need to be a citizen or permanent resident to be eligible.

The coronavirus (COVID-19) worker support payments recognise the requirement to self-isolate or quarantine at home can have a financial burden for some individuals and families.

Providing financial support can help reduce this burden, making it easier for people to stay at home while they wait for their test result.

For information on isolating and quarantining – including support available – visit https://www.dhhs.vic.gov.au/1500-coronavirus-covid-19-worker-support-payment

Danford College will provide further information regarding re-starting face to face classes as it becomes available in the near future, depending on further announcements regarding safety measures by the Victorian Government.

We look forward to providing you with further updates and seeing you back in the campus when the restrictions have been lifted.

Remember if you have any symptoms of coronavirus (COVID-19), even if they are mild, you should get tested and stay home until you get the result back.

Thank you for your co-operation in this matter.

Danford College.

admin@danford.edu.au

03 9642 1667

 

 11:30 am, 09 July 2020

Dear Students,

As most of you probably heard the Premier of Victoria has announced a resumption of Stage 3 Restrictions in Greater Melbourne and the Mitchell Shire from midnight yesterday, for at least 6 weeks.

As we continue to manage through the significant and evolving situation, we are committed to doing everything we can to support our students and staff and minimise study disruptions.

No one wanted this to happen, but now there is no turning back. We did it before, let’s do it again together.

Lectures and classes will still be done using ZOOM platform and assessment submission on CANVAS. You will also be able to communicate and do one-on-one session (individual consultation especially for assessment feedback) with your trainer via Microsoft Teams.

As previously communicated, the College will provide further information regarding face to face classes, depending on further announcements regarding safety measures by the Victorian Government.

We look forward to providing you with further updates and seeing you back in the campus when the restrictions have been lifted.

Remember if you have any symptoms of coronavirus (COVID-19), even if they are mild, you should get tested and stay home until you get the result back.

If you have any issues regarding CANVAS, please send an email on training@danford.edu.au and for any other concerns please contact us on admin@danford.edu.au

Thank You for your cooperation in this matter

Best Regards & Stay safe,

Danford College

4:30 Am, 21 May 2020

Dear Student,

I hope you are well.

Further to the email received on Tuesday, 19 May 2020 regarding the International Student Emergency Relief Fund this is to inform that the list has been updated and Danford College is now included.

The Victorian Government has announced financial assistance via the International Student Emergency Relief Fund. Please ensure you get your application in if you are finding yourself in financial difficulty, further information is available here.

Please go to below link for the steps and documents required to apply for Stream Two of the Victorian Government’s International Student Emergency Relief Fund.

https://www.studymelbourne.vic.gov.au/news-updates/international-student-emergency-relief-fund/private-training-providers/application-support-guide

When you have checked your eligibility and prepared your supporting documents you can start your application through this link https://businessvic.secure.force.com/PublicForm?id=iserfaf2020#no-back-button

If you need support with your application please call 1800 056 449.

Please know that if at any stage you require advice or assistance please do not hesitate to reach out to support services at info@danford.edu.au or 9642 1667.

Stay well, take care of yourself and each other.

Best regards,

Danford Team

10:30 Am, 27 April  2020

Dear students,

We hope that you are all well!!

We have taken into consideration our students concerned during the pandemic. Some have opted for online delivery while others have expressed their willingness to come to Danford College campus for face to face delivery.

A survey was sent to all students last week regarding the option of studying in two different modes (1) Online Delivery and (2) Face to Face Delivery.

83% of respondents have opted online delivery, however Danford College commitment is to also assist those students /s who have chosen face-to-face (on campus) classes.

As such, we will be offering both online and face to face* delivery.

Thank You for participating in our recent survey regarding online and face-to-face option.

Student opting for Face to Face on Campus Delivery

We will be communicating with all respondents who opted for face-to-face to further explain how we will deliver classes while abiding with social distancing rules.

The Australian Government has placed certain restrictions on gatherings and businesses. Currently, these restrictions do not apply to education institutions. However, Government has provided strong guidance that people should only travel to or attend an education institution if they are unable to learn remotely. ASQA recommends that RTOs should be developing and delivering remote (e.g, online) training and assessment where they are able to do so. As per the Victorian Premier, If you can study at home, you must study from home to protect our wider community.

Face to Face delivery will only be available between 9:00 am to 5:00 pm, Monday to Friday at Level 8, 277 William St, Melbourne 3000.  Because of Government restriction and most of our student’s opinion to opt in for online study at this stage we will not be running evening classes until further notice. Please refer to detailed timetable below.

You will need to make arrangement with your trainer and let them know the day and time you will be attending class. This is due to the limit on number of students we can accommodate in a class to prevent spread of the COVID-19 infection. All student/s that did not arrange for a set time allocation during the pandemic will not be allowed in class but can still have access to the computer lab.

Our face to face classes is limited to 12 students* per classroom at a time (We also encourage all face to face students to wear a mask when on campus).

 

Student opting for Online Delivery (Live Video Streaming)

The academic team at Danford College have worked non-stop in developing online and Student Resources and interaction to keep students motivated and engaged in their studies. You will hear regularly from them by phone, Microsoft teams or by email. We are committed to providing an excellent online learning experience for you, and as always, your support of our endeavours will be essential.

Danford College has decided to implement online learning tools in order to deal with COVID-19 situation. We have implemented sophisticated online learning systems including CANVAS, TURNITIN, ZOOM live video streaming and RTO Manager in order to provide an enhanced learning opportunity for all our students.

A great deal of work has been undertaken by trainers and professional staff in a very tight timeframe to enhance our capacity to deliver a remote learning program for students.

We have also facilitated a dedicated student account through MS-Office as a means of staff and students interacting with one another, that will also provide you access to resources such as a free MS-Outlook email account, MS-Teams, and the whole suite of MS-Office products including MS-Excel, MS-Word, and MS-SharePoint. It also gives you free access to OneDrive for your cloud storage needs.

Please note that Danford College staff, including trainers and assessors are working more flexible hours to contact students outside of normal work hours. We want to give all our students a Fair Go during the COVID-19 pandemic.

Students will continue to receive regular feedback from their trainer through online interactions and responses to work submitted via our leaning management system.

Your trainer will be available online for students from 9:00am until 5:00pm. Given various commitments and the constraints on part-time staff, trainers will endeavour to respond in a timely manner during these times. College student support officer and student counsellor will also be available to assist students.

Time Table

From Monday, we will run a different timetable that operates on a 5-day cycle in two blocks Monday to Friday from 9:00am until 5:00pm. You still be scheduled for 20 hours of study to meet your student visa conditions. Students whose training plan has been altered due to the forwarded term break will receive a new training plan shortly which can be signed and sent back via email or you can sign it when you are next in the campus. Your group trainer will be in contact with you to provide detail in which block your group has been assigned, until further notice your timetable will be as per below:

Block one Face to face and online timetable:

Monday 9:00am until 5:00pm 8 hours
Tuesday 9:00am until 5:00pm 8 hours
Wednesday 9:00am until 1:00pm 4 hours

Block two Face to face and online timetable:

Wednesday 1:00pm until 5:00pm 4 hours
Thursday 9:00am until 5:00pm 8 hours
Friday 9:00am until 5:00pm 8 hours

 

 

End of Term Break

As previously communicated to all students we have decided to move to a paperless system and with your term break coming to an end and new term is starting from Monday 27th April, you will now have access to CANVAS, your student Learning Management System (LMS) where you will find all the materials, communication from trainers and assessments for your course. You will also have access to RTO Manager, your student portal.

Furthermore, we sent you an email regarding your Danford email address creation (your login credentials were in that email). Make sure that you log into your Outlook365 account to setup your new password (https://login.microsoftonline.com/). You have been added into teams (Microsoft Teams: https://www.microsoft.com/en-au/microsoft-365/microsoft-teams/group-chat-software) which consist of your trainer and your fellow classmates where discussion about the unit can be done.

You will receive an email from RTO manager shortly with all the details regarding your login credentials. This email will be sent to your personal email address and your Danford email address (please make sure that you always check you Danford email address as this will be your primary email address in our system meaning that all communication from Danford college will be done via your Danford email address).

For your LMS (CANVAS), you will be using the same username and password as RTO manager. Separate login tab be available at our website at www.danford.edu.au.

We have attached guidelines on how to navigate through CANVAS, referencing guide and how to submit your assessments on that platform. This will also be available to download from our college website at https://www.danford.edu.au/apply/forms-and-policies/

Please note you cannot get access to resources and assessments through CANVAS and RTOManager until you have paid your due fees or have made an arrangement with Finance department. In such case please contact the finance department at finance@danford.edu.au to make arrangement so that we can give you access to our learning management system,  resources and assessments as at Danford College we are fully committed to provide you quality education and finish your course within your ecoe finish date to avoid any of your student visa condition breach.

Danford College is committed to the health, safety, and well-being of our student community during this period of pandemic. As a part of our efforts, we have sent some useful information and latest updates for students from both Federal and State Government in previous emails. We will keep you updated regularly as more information become available.

From Monday 27 April we will be implementing additional measures to minimise any health risk to our students and staff:

  • Sanitise your hands when you enter the campus.
  • Our staff will take your body temperature prior to allowing you inside the classroom
  • Classes have been limited in size to a maximum of 12 students.
  • The 4mx4m and 1.5m social distancing guidelines apply in all our classes.
  • We encourage hand sanitisation as people enter and before they leave (and whenever they like during the course).
  • It is recommended that all students wear a mask when attending face to face session
  • If you have travelled internationally in the last 14 days (these notifications are also on our websites and are in the terms and conditions that students must acknowledge before they can be enrolled).

We have all been on a very steep learning curve over the past few weeks and there will be more to come. It has been incredibly heartening to receive the ongoing support and confidence of our student community as we face this together.  We will continue to update you as the advice unfolds – how it will impact on our work and/or study and what it means for Danford College.

We thank you all for your cooperation during this pandemic and we hope to see you all soon in college

Stay safe and healthy!!

 5:30pm, 20 April  2020

Danford College is committed to the health, safety, and well-being of our students during this period. As a part of our efforts, below are some useful information and latest updates for students from both Federal and State Government. We will keep you updated regularly as more information become available.

FINANCIAL QUESTIONS OR QUERIES

Please visit: https://www.danford.edu.au/covid-19-important-information/

 

EARLY ACCESS TO SUPER (INTERNATIONAL STUDENT WHO HAVE BEEN IN AUSTRALIA MORE THAN 12 MONTHS)

International Students who have been here for longer than 12 months who find themselves in financial hardship will be able to access up to $10,000 of their Australian superannuation. Please contact your superannuation provider or more information at:  https://www.studyinaustralia.gov.au/English/student-support

HELP IN PAYING YOUR UTILITIES, PHONE, OR INTERNET?

Energy: Contact your provider https://www.finder.com.au/financial-hardship-programs-utilities

Phone/Internet: Contact your provider https://www.finder.com.au/financial-hardship-programs-utilities

WORK HOURS

While work hour restrictions are being relaxed, allowing temporary visa holders to work up to 40 hours a week in supermarkets or aged care in a bid to help ease the local demand, and up to 20,000 international nursing students may be called up to assist on the front line.

International students working in supermarkets will have their working hours return to the maximum 40 hours a fortnight from May 1, 2020 as more Australians are being recruited into these roles.

International students working in aged care and as nurses continue to have their hours extended to support these critical sectors.

The Government will also be flexible in cases where Coronavirus has prevented international students from meeting their visa conditions (such as not being able to attend classes).

RENT RELIEF FROM THE VICTORIAN GOVERNMENT

The Victorian Government has recently announced rent relief grants for Victorians experiencing rental hardship as a result of the coronavirus (COVID-19) crisis. The package provides a one-off grant to help Victorian renters maintain safe, secure and stable accommodation. For further information and eligibility please visit https://www.housing.vic.gov.au/help-renting/rentrelief

AUSTRALIAN GOVERNMENT FUNDING

Red Cross has been named by the Department of Social Services as the charity to assist international students and other Temporary Visa Holders.

Red Cross is receiving funding from the Australian Government for the next six months to deliver emergency relief and casework support.

The funds have not arrived and not sure of how much is available for the 100,000s of stranded visa holders. Assistance will include food, medicine, and crisis accommodation costs. Visa holders may be eligible for Red Cross Safety Net support if they: are in Australia on a temporary visa are in urgent financial hardship cannot access Centrelink, Medicare or similar services have no income, savings or other financial support (including from family overseas): https://www.redcross.org.au/news-and-media/news/help-for-migrants-in-transition

 

WORKING FOR VICTORIA

The $500 million Working for Victoria initiative helps Victorians, including people who have lost their jobs due to the economic impacts of coronavirus (COVID-19), find new work opportunities. Some of these roles will provide vital contributions to our state’s response to the pandemic. Government want to support as many Victorians getting back into work as quickly as possible. For further information and eligibility please visit https://www.vic.gov.au/workingforvictoria?utm_source=miragenews&utm_medium=miragenews&utm_campaign=news

STAY SAFE – KEEP THE DISTANCE

We recognise the impact of social distancing and the challenges and difficulties it present. It is a good reminder to all of us that our efforts is a vital part of the collective responsibility in slowing the rate of infection.

  • Stay 1.5m away from others
  • Practice great hygiene including thorough frequent handwashing
  • Stay at home if you are unwell

COUNSELLING SERVICE FROM SOTERIA CONSULTING

In regards to students mental health, we are still proving online services with our Counsellor rather than face to face, you can email admin@danford.edu.au   and they will happily organise you an appointment.

 

EARLY WARNING AND SYMPTOM

Coronavirus symptoms can range from mild illness to pneumonia, according to the Federal Government’s website. Symptoms can include a fever, coughing, sore throat, fatigue and shortness of breath.

If you develop symptoms within 14 days of returning from overseas, you should call to seek medical attention.

If you don’t have symptoms but you have been in contact with a confirmed COVID-19 case, you should also call to seek medical attention.

If you believe you may need to get tested, call your doctor, don’t visit. Or contact the national Coronavirus Health Information Hotline on 1800 020 080.

If you are struggling to breathe or experiencing a medical emergency, call 000.

3:30pm, 27 March 2020

Danford College Response to COVID-19 and FAQ’s

This is the frequently updated source of information relating to Danford College response to COVID-19, including the various changes we are making to our service delivery. We are closely monitoring official advice from the Australian Government, State Governmentand the Department of Health. The situation is rapidly changing, and we are adapting as necessary, where possible. As such, please refer to this page regularly for updates.

Danford College understands this is a very challenging and uncertain time for all of us, particularly for those that are far from home and their love one. Please be assured that our priority is ensuring the health, safety and wellbeing of all the Danford community.

Note – We are being overwhelmed with student email enquiries, Facebook comments etc at present and would greatly appreciate please be with us we are doing our best to get back to you. We will endeavour to respond to all enquiries as soon as possible

We encourage anyone seeking further advice or information by phone to call the Australian Government Coronavirus Health Information Line on 1800 020 080.

There are currently no confirmed cases of COVID-19 at any Danford College campus.

In light of the need for staff and students to make plans, we are making the decision now, rather than waiting at a later stage to amend all continuing students term break from 30/03/2020 until 27/04/2020.

As of  24th March 2020, all Face-to-face classes will be suspended as per the Victorian Government recommendation and we will use this week to make plans for online learning and assessments in order to minimise the risk of COVID-19 spread until any further advice from the Victorian Government/Department of Education/Department of Health and Human Services.

We hope to commence our face-to-face classes from 27th April 2020 unless advised otherwise by the authorities. In such case, we will commence our classes through online learning and assessment via our Learning Management System (Canvas).

Continuing student

Your course will continue as normal (Only your term break will be moved forward)

Student finishing their course or have assessments due by 27 March 2020

Any students who have submission due this week including Original Submissions, 1st Re-Assessments and 2nd Re-Assessments can submit their work online via email.

Please submit your assignments using the following email (You may need to scan your hand-written Knowledge Questions) assessments@danford.edu.au

Student finishing their course or have assessments due from 30 March 2020 to 03 May 2020

From 30 March 2020, this cohort of students will be given the opportunity to submit all assessment through our online delivery portal via RTOManager and Canvas and all the training will be delivered using the same Learning Management System. You will be sent all the login details and instructions how to use the system in your email by Friday, 27 March 2020. Any further questions or queries regarding logins can be sent to assessments@danford.edu.au

Please be assured that all the Danford Team student operations, academic teams and the rest of the group remain fully operational (working remotely) and we are here to support you as best we can during this uncertain period.

For more information, please read our FAQs below prior to initiating a direct enquiry to the college.

Danford College’s top priority is the safety and wellbeing of our students, staff and community, and is taking all reasonable action to minimise the effect on students’ academic progress. We will continue to monitor the situation and keep students informed of any updates or changes.

Staying Informed

We recommend to follow the latest updates from the Department of Health below:

Current Status in Australia

If you would like a full breakdown of reported COVID-19 cases in Australia, please see current situation and case numbers from the Department of Health. You can also check out the Australian Government’s response to COVID-19 outbreak and their plan by clicking here.

How to Protect Yourself and Others

We can all help to slow the spread of COVID-19 in Australia.

Read about how to protect yourself and others for advice on good hygiene, self-isolation, and social distancing.

To help protect people most at risk, follow The Department of Health’s advice on public gatherings and visits to vulnerable groups.

Student Support Available

 Our Campus is still open, if you have any question or need any further assistance please call us on 03 9642 1667 or send us an email at admin@danford.edu.au.

Frequently Asked Questions (FAQs)

The Department of Health’s COVID-19 – Frequently asked questions information sheet is available here and we encourage all students to familiarise themselves with it.

 Please select an option below for a detailed set of related FAQs.

COVID-19 Information

What is COVID-19 (coronavirus)?

COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019. Since then the number of confirmed cases has grown exponentially.

Symptoms include fever, coughing, sore throat, fatigue, and shortness of breath.

If you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.

Due to the speed and scale of transmission, on 11 March 2020, the World Health Organisation (WHO) declared COVID-19 a pandemic. However, WHO has continued to emphasise that it is a controllable pandemic; by implementing preventative measures, countries can work towards slowing or stemming a full outbreak.

Currently, Australia does not have widespread community transmission of COVID-19.  However, to help slow the spread, the Australian Government has implemented a number of initiatives including:

  • Restricting organised, non-essential gatherings of more than 100 people, noting this is not extended to schools, colleges and universities;
  • Requiring anyone arriving in Australia from overseas to self-isolate for 14 days; and
  • Encouraging social distancing.

Further measures will likely be announced in the coming days and weeks.

What should I do if I have symptoms?

  • Seek medical advice or call the Coronavirus Health Information Line (open 24 hours, 7 days a week) – 1800 020 080
  • Notify the college via email or phone call only
  • If you are advised to not attend the college for a specified period of time, please stay away from Danford College for that period
  • Consult with your Student Services team before returning to Danford College

 

What should I do if I am diagnosed with COVID-19?

  • Follow medical advice to recover from your infection a soon as possible
  • It is critical that you stay away from Danford College
  • Notify the college via email or phone call only
  • Once cleared, consult with your Student Services team before returning to Danford College


What if I have come in contact with someone who is diagnosed with COVID-19?

If a family or household member is diagnosed with COVID-19, or you have recently travelled to an area with significant known cases of COVID-19:

  • Seek medical advice or call the Coronavirus Health Information Line (open 24 hours, 7 days a week) – 1800 020 080
  • Notify the college via email or phone call only
  • You should self-isolate for 14 days
  • Consult with your student services team before returning to Danford College

I have travelled overseas recently. What should I do?

As of midnight on 15 March 2020, all people arriving in Australia from overseas must self-isolate for 14 days.

  • Notify the college via email or phone call only
  • Consult with your Student Services team before returning to Danford College


Who can I contact while we are on term break?



What will Danford College do if someone that has been at Danford College recently is diagnosed with COVID-19?

If Danford becomes aware that a student, trainer or employee that has been at one of its campuses in the last 14 days is diagnosed with COVID-19, we will:

  • Immediately notify all students, agents, trainers and employees via email
  • Immediately close all campuses in the relevant state for a quarantine period. The quarantine period will be determined with relevant health authorities and all students, agents, trainers and employees will be advised of same via email
  • Undertake a deep clean of the impacted campuses
  • Request the student, trainer or employee who has been diagnosed with COVID-19 to provide a list of anyone they have had contact with in the last 14 days at their campus, if requested to do so by health authorities.

 

What is going to happen with my Student Visa?

Danford College cannot give you advice on visa issues. You can contact your agent and a national email and hotline has also been set up by the Australian Government to answer questions from international students:

For further information Please also refer to the Department of Home Affairs factsheet available at https://immi.homeaffairs.gov.au/news-media/archive/article?itemId=355+%C2%A0.

I am on Student visa; can I take any courses online?

Under normal conditions,  Danford College do not offer any online delivery to students, however looking at current circumstances our regulatory (ASQA) has allowed  RTO’s to adopt flexible delivery methods i.e. online where possible this as an adaptive measure as part of Australia’s response to COVID-19  (Click here for more).

You are therefore able to continue your studies with Danford College via online delivery until this pandemic is over and we can resume normal on-campus face-to-face training. We appreciate your patience while we work through these challenging times and changes to our usual delivery that you are used to it.


If we go online delivery what resource and equipment will I need? Will I be required to have access to internet?

For Online delivery access you will need your own device to access our learning management system  learning materials and participate in learning activities.

In most cases, a suitably equipped laptop or notebook computer is the best option for all study activities. Other devices may be appropriate such as a tablet or smartphone.

You will be required to have access to internet as you will be logging to our learning management system for interactive learning and access to your material

You will receive a full instruction guide how to use the system and how to submit your assessments.

You will receive further communication with details about your login and how to register.

Who can I contact if I have technical issues while undertaking online study?

We will be using Microsoft teams to enhance your experience with online delivery, soon your trainer will add you to your group teams where you can communicate with your trainer more quickly and in a better way if you have any issues or concerns.

Also we will have dedicated email if you have issues accessing your learning materials online, please contact our Academic team by send an email at assessments@danford.edu.au

Also, our campus is not closed you can still call us on 03 96421667 Monday to Friday between 9 am to 5 pm..

 

Will there still be student support staff on campus?

Yes, campus is still open however, on-campus service will be limited.  The college will take necessary and relevant action to ensure that support is available to all students during the current period of time, and strongly encourage students if you are coming to college please call us beforehand so we know your reason of visit. From 27 April we will go as normal for students who decided to go face to face classes.

At the moment we would like to advise that there will be extended delays in responding to your enquiries and requests, and we thank you for your understanding in advance.


How can I get in touch with support if I have a question?

We strongly encourage you to utilise the information made available on this page as this has the most up-to-date and relevant details pertaining to the current situation.

If you still have a question, please call us on 03 96421667 or send us an email detail as above

in regards to students mental health, we are still proving online services with our Counselor rather than face to face, you can email admin@danford.edu.au  and they will happily organise you an appointment.

I need to talk with my teacher about an assessment, what do I do?

If you have already received your login details for Microsoft teams you can send message to your trainer, if you still waiting for the details please send an email at assessments@danford.edu.au  with any questions regarding your assessments and they will get back to you as soon as possible.



Can I still come to the campus to talk to someone?

Yes we are still open but as advised by Government authorities social distancing is very important in current circumstances, our preferred mode of communication is via email or phone  but if you have any urgent enquiries please contact please call us beforehand what time you will be coming so we can help you quick way possible.


Who can I talk to if I am worried about my family or friends?

Our Student Counselling Service will still be available to all our students. Instead of a face-to-face counselling session these can be either over the phone or video. you can email admin@danford.edu.au and they will happily organise you an appointment.

Delivery Methods

Please note as per our previous emails we are not going for online delivery till 27th April 2020 for most of the students. from 30 March 2020 only students who are finishing their course before 27th April or students who already had their term breaks as per our registered course will be provided online delivery.

However, after feedback from students and their concerns that online delivery will not have same quality as face to face classes. Danford College Management had decided to give students both option to choose, for further details please see below:

DANFORD COLLEGE OPENING AND CLOSING HOURS will be changed (9:00am to 5:00pm, Monday to Friday during outbreak)

Please note that Danford College will resume business as normal starting 27 April 2020, however the opening hours will be 9:00am to 5:00pm, Monday to Friday. The college and access to students will be limited in the Computer Lab and classroom (No more than 12 students per room at a time).

ONLINE Delivery (This option will only be available during the pandemic)

Please be aware that we will be running live streaming teaching sessions, facilitating discussions in a digital platform and providing assessment and receiving feedback. This is not communicating by emails or zoom training

Danford College has decided to implement online learning tools in order to deal with COVID-19 situation. We are implementing sophisticated online learning systems such as CANVAS, TURNITIN and RTO Manager in order to provide an enhanced learning opportunity for all our students.

To help you get the most out of these systems, we have also facilitated a dedicated student account through MS-Office that will provide you access to resources such as a free MS-Outlook email account, MS-Teams, and the whole suite of MS-Office products including MS-Excel, MS-Word, and MS-Sharepoint. It also gives you free access to OneDrive for your cloud storage needs

Further details about the online platforms will be send to all students soon.

FACE TO FACE OPTION

Please note that at present, Danford College has continued its operation as normal except than applying the online delivery to students who are finishing their course by 27 April or those who are not eligible for any more term breaks. We fully plan to resume normal face to face delivery starting the 27th of April 2020 unless advised by Australian Government not open or there is full lockdown in Australia. Until the pandemic is under control or contained a maximum of 12 students only will be allowed per class (12 students and 1 trainer).

OPTION TO STUDY VIA ONLINE DELIEVRY OR FACE TO FACE CLASSES REGISTRATION

Please register your interest whether you wish to opt for “ONLINE DELIEVRY” or “Face to face” in classroom at Danford College campus. Please send email at admin@danford.edu.au

 Will there be a reduction in fees if I choose to go online delivery instead of face-to-face?

At this point Danford College is not able to offer a reduction in course fees. Danford College is committed to delivering quality course content via online delivery. Note that we are implementing Canvas (Learning Management System), RTO Manager (Student Management System) and MS Office suite (Teams) not just ZOOM calling, as it was unplanned and as a result we had to invest into this as a temporary measure. We are not passing on these costs to students to provide this facility for the online delivery. We are doing our best to continue to assist all students given the circumstance so that you and all other students can finish your studies as per scheduled so that you do not breach your visa conditions.


Due to the COVID-19 epidemic, I’m having trouble finding work and paying my next Term fees by the due date. Can Danford College offer an alternative payment date?

Option 1: Yes. If you are a Pay-by-Term student, we are extending the due date and you are now able to pay your tuition fee for the upcoming term by Monday, 27 April 2020 without incurring any late payment fees.

Alternatively, you can switch to Pay-by-Month and pay your tuition fee in instalments, the first of which would be due on Monday, 6 April 2020. Please send us an email at finance@danford.edu.au latest by the end of business day Friday, 03 April 2020, so we can make necessary changes to your payment plan.

Option 2: Yes. If you are already on Pay-by-Month tuition fee instalment plan and your fees is due on 1st of April 2010

Alternatively, you can switch to Pay-by-weekly or Fortnightly  and this way you can pay your monthly tuition fee in further 2 or for 4  instalments, Please send us an email at finance@danford.edu.au latest by the end of business day Tuesday, 31 March 2020, so we can make necessary changes to your payment plan.

I have paid my tuition fee for next term; however, I think I will have financial difficulty due to COVID-19. Can I get my tuition fee back and pay this later?

Unfortunately, Danford College cannot offer this as an option. Please refer to our refund policy available at www.danford.edu.au


I cannot pay my tuition fees at all. What can I do?

If you are not able to pay your tuition fees, you may consider one of the following options:

Request to defer your studies to a future term –OR

Request to cancel your course

If you wish to defer or cancel your studies you are required to complete an Application to Defer or Suspend or cancel your enrolment (This form is available for download on our website: www.danford.edu.au  The college will review your deferral or cancel request and follow up with you.

If you choose to defer and after your deferral request is approved, Danford College will issue a new Confirmation of Enrolment (CoE) for the revised period of study. If you require additional time to complete your studies (beyond your student visa expiry date), you will need to apply for a new student visa. You will need your new CoE to apply for your new student visa. You should apply for a new visa around six weeks prior (possibly longer given the current circumstances) to your current visa expiring. We recommend that you check the Department of Home Affair’s website for further information on student visa at https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500

If you choose to cancel your enrolment after your request is approved, we will cancel your ecoe via PRISMS. If you need a release letter we will need an offer letter from new provider.

—-

3:00pm, 23 March 2020

IMPACT OF CORONAVIRUS OUTBREAK IN VICTORIA

The spread of the coronavirus disease is a public health emergency with economic and social ramifications around the world. While the impacts on businesses are being felt across Australia, the education sector is also facing the largest disruption.

So far, under the direction from the Department of Health and the Department of Education or until a positive case is confirmed at Danford College, the college has continued its operation as normal.

It is exceedingly unlikely, based on all that we know at this point, that this virus will be eradicated soon.

In light of the need for staff and students to make plans, we are making the decision now, rather than waiting at a later stage to amend all continuing students term break from 30/03/2020 until 27/04/2020.

As of tomorrow, 24th March 2020, all Face-to-face classes will be suspended as per the Victorian Government recommendation and we will use this week to make plans for online learning and assessments in order to minimise the risk of COVID-19 spread until any further advice from the Victorian Government/Department of Education/Department of Health and Human Services.

We hope to commence our face-to-face classes from 27th April, 2020 unless advised otherwise by the authorities. In such case, we will commence our classes through online learning and assessment via our Learning Management System.

Further details are below:

 

Continuing student

Your course will continue as normal (Only your term break will be moved forward)

 

Student finishing their course or have assessments due by 27 March 2020

Any students who have submission due this week including Original Submissions, 1st Re-Assessments and 2nd Re-Assessments can submit their work online via email.

Please submit your assignments using the following email (You may need to scan your hand-written Knowledge Questions) assessments@danford.edu.au

 

Student finishing their course or have assessments due from 30 March 2020 to 03 May 2020

From 30 March 2020, this cohort of students will be given the opportunity to submit all assessment through our online delivery portal via RTOManager and Canvas and all the training will be delivered using the same Learning Management System. You will be sent all the login details and instructions how to use the system in your email by Friday, 27 March 2020. Any further questions or queries regarding logins can be sent to assessments@danford.edu.au

 

Student starting in the month of April 2020

You can still commence your course as usual. We might be conducting an interactive online induction and submission of assessment can still be done online. Danford College will keep you informed of when we will be resuming on campus face to face delivery.

YOUR CURRENT TIMETABLE AND HOLIDAY BREAK SCHEDULE

Such situation will affect your current timetable and term breaks (4 weeks of your term break will be brought forward during the outbreak). This adjustment in your term break is necessary so that you are able to complete your course within the expected duration as specified on your confirmation of enrolment (CoE) under the National Code 2018 Part D, Standard 9 and also under your visa condition/s with the (DHA) The Department of Home Affairs.

A new training plan will be forwarded to you with a new timetable and due dates (Please note that the duration of your term breaks will remain unchanged except the dates).

 

ASSESSMENT SUBMISSION

If under any circumstances, we are moving to online delivery, all classes will be held through our online learning platform (RTOManager and Canvas)

Attendance will be marked based on login and logout details on the online learning platform

Digital materials/resources for student are available online through RTOManager and Canvas.

All assessments must be submitted within due date of your new training plan. If any part of your unit/assessment involves physical presence and/or demonstration, it will be rescheduled, and you will be notified accordingly.

In such case, your login details will be sent to you.

 

LOG IN

It is very important to maintain regular routines and schedules for our students – helping them with self-discipline and time management and a sense of normality. Our trainers will be monitoring logins of all students during remote learning.

In the next few days, we will outline further details of the learning platforms that we will be using and our associated expectations for students and trainers.

Students should ensure that at the end of every day this week they have all the appropriate resources and technology.

TRAINER/ASSESSOR ACCESS AND SUPPORT DURING OUTBREAK

Student might be allocated a different trainer to answer their queries, accept and mark your assessment/s, but your timetable will be the same.

DANFORD COLLEGE OPENING AND CLOSING HOURS (9:00am to 5:00pm, Monday to Friday during outbreak)

Please note that Danford College is NOT closing its door for 4 weeks. The college will remain open with staff answering queries of students through phone or emails. We, however will not conduct any face to face classes on campus and will be using this time to ensure satisfactory levels of cleaning and sanitation to maintain good hygiene in all our campuses.

 

DEFERMENT OR SUSPENSION OF STUDY

If you have been affected by COVID-19 and you need to Defer or Suspend your studies, please apply by sending an email to admin@danford.edu.au

Deferment or suspension of study is available only under ‘Compassionate or compelling’ circumstances: These could include, but are not limited to:

  • serious illness or injury, where a medical certificate states that the participant was unable to attend classes
  • bereavement of close family members such as parents or grandparents (where possible a death certificate should be provided)
  • major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the participant studies
  • a traumatic experience, which could include:
  • involvement in, or witnessing of a serious accident; or o witnessing or being the victim of a serious crime, and this has impacted on the overseas student (these cases should be supported by police or psychologists’ reports)

 

STUDENT SUPPORT SERVICES

A team of student support officers will be made available to all students to assist with their queries through phone calls and email.

 

COUNSELLING SERVICES

The registered counsellor will arrange for video call should they require help or where they are facing issues mentally with the spread of coronavirus

 

TUTION FEE PAYMENT

You are responsible for paying your fees on time. Keep your payment receipt as proof that you paid fees prior to or on the due date.

CRITICAL INCIDENT/CRISIS MANAGEMENT MEETINGS

A Critical Incident/Crisis Management Committee has been established and will regularly review and communicate proportionate responses and actions to be taken by Danford College.

The Critical Incident Team will have ongoing responsibility for:

  • Ensuring staff and students, authorities and services are kept informed in a timely and appropriate manner
  • Follow-up support services
  • Review and analysis of the response to the incident regarding the appropriateness in the circumstances, interests of the students, staff, family involved with Danford College
  • Appropriate services and assistance being engaged to assist with the management of the incident
  • Ensuring appropriate and timely documentation and reporting of the incident and the response to it
  • Confirming that all legal responsibilities of Danford College are considered and met.

RESUMING FACE TO FACE DELIVERY

Please note that we are planning to resume our normal classes as of 27 April 2020. The college will keep you updated during the term break about how we intend to deliver learning from 27 April 2020, either online or face-to-face. In the meantime, you can call (03) 9642 1667 for any enquiry, 9:00am to 5:00pm, Monday to Friday or send us an email at admin@danford.edu.au

 

FUTURE DEVELOPMENT

Depending on how the situation develops, we will adjust our course delivery and schedules so that students can continue their learning.

We are keeping the situation under daily review and we are adjusting our planning and actions as necessary. As COVID-19 cases expand globally and Danford College is taking the necessary steps to protect the health and safety of our students and staff community.

We are also reminding all our students of the need to take sensible precautionary measures, including not attending campus if you are feeling unwell with fever, cough, sore throat, runny nose or other symptoms of a respiratory infection.

We thank you sincerely for your continued support and cooperation during this outbreak.

Coronavirus hotline

If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

1800 675 398

contact us

CONTACT US

Enrol now in a Danford College course and launch into a brighter future.

TAKE A VIRTUAL TOUR

A beautiful place to study