BUSINESS

A world of business opportunity is yours with Danford’s tailored business programs.

Discover the skills and knowledge to provide expert business support. From
technical expertise to providing professional service, Danford College prepares you for excellence in business.

Certificate III in Business (Customer Engagement) (BSB30120)

CIRCOS CODE 104959B
COURSE DURATION26 weeks (include 6 weeks holidays)
ELECTIVE HOURS400 hours
COURSE FEES$4,000
MATERIAL FEESN/A*
DIGITAL ACCESS FEES$100*
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OCCUPATIONS

Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary

DESCRIPTION

This qualification will build your skills and knowledge to be able to deliver service in a variety of Business Services job roles.

Once qualified graduates will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will develop competencies to use sound judgment and relevant theoretical knowledge providing technical advice and support to a team.

CORE UNITS

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication

ELECTIVE UNITS

BSBOPS305 Process customer complaints
SIRXCEG002 Assist with customer difficulties
BSBOPS304 Deliver and monitor a service to customers
SIRXCEG005 Maintain business to business relationships
BSBESB401 Research and develop business plans
BSBWRT311 Write simple documents
BSBTEC301 Design and produce business documents
* Digital access refers to your learning resources and assessments via our learning management system.

Diploma of Business (Compliance) (BSB50120)

CIRCOS CODE 104960J
COURSE DURATION52 weeks (include 12 weeks holiday)
ELECTIVE HOURS800 hours
COURSE FEES$8,000
MATERIAL FEESN/A*
DIGITAL ACCESS FEES$100*
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OCCUPATIONS

Executive Officer, Business Development Manager, Project Consultant, Compliance Manager (Local Government), Office Manager, Business Sales Team Leader, Administrator, Corporate Services Manager, Administration Manager (Local Government), Evaluation, Records Management Coordinator, Team Leader, Procurement Officer, Unit Leader, Project Coordinator, Administration Manager, Customer Service Manager, Procurement and Contract Manager, Records Manager, Environmental Compliance Officer (Local Government)

DESCRIPTION

This qualification provides you with the skills and knowledge to work in a variety of Business Services job roles including frontline management accountabilities.

Once qualified graduates will have the skills and knowledge to carry out moderately complex tasks in a specialist field of expertise that requires business operations skills.

CORE UNITS

BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace

ELECTIVE UNITS

BSBAUD513 Report on quality audits
BSBAUD514 Interpret compliance requirements
BSBAUD515 Evaluate and review compliance
BSBLEG522 Apply legal principles in contract law matters
BSBHRM525 Manage recruitment and onboarding
BSBOPS503 Develop administrative systems
BSBLDR522 Manage people performance
* Digital access refers to your learning resources and assessments via our learning management system.

Danford College is offering a lot of courses that can help to build a better career pathway. I’m currently studying Diploma of International Business. It is a program for those students aspiring to put up their future business. My teachers were really helpful to broaden my knowledge with business management. I'm so glad I found Danford College!

Rucelle Aquino (Philippines)
Diploma of Business (Compliance)

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