TRAVEL AND TOURISM MANAGEMENT
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist
attractions, visitor information centres, and other tourism businesses.
Advanced Diploma of Travel and Tourism Management (SIT60116)
OCCUPATIONS
International Travel Agent/Consultant within a retail agency, International Travel Consultant within a wholesale travel organisation, Reservations Consultant for an airline, Reservations Consultant for a cruise company, Reservations Consultant within a hotel or rental car agency, Booking/Reservations Consultant at the airport, Resort Manager/Consultant, Hotel Manager, Operations Manager, Marketing Director, Business Development Manager
DESCRIPTION
This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
CORE UNITS | |
---|---|
BSBDIV501 | Manage diversity in the workplace |
BSBMGT617 | Develop and implement a business plan |
BSBRSK501 | Manage risk |
BSBWRT401 | Write complex documents |
SITTIND001 | Source and use information on the tourism and travel industry |
SITTPPD008 | Develop tourism products |
SITXCCS007 | Enhance customer service experiences |
SITXCCS008 | Develop and manage quality customer service practices |
SITXFIN002 | Interpret financial information |
SITXFIN003 | Manage finances within a budget |
SITXFIN004 | Prepare and monitor budgets |
SITXGLC001 | Research and comply with regulatory requirements |
SITXHRM003 | Lead and manage people |
SITXMGT001 | Monitor work operations |
SITXMGT002 | Establish and conduct business relationships |
SITXMPR007 | Develop and implement marketing strategies |
SITXWHS004 | Establish and maintain a work health and safety |
ELECTIVE UNITS | |
---|---|
SITTTSL002 | Access and interpret product information |
SITTTSL003 | Provide advice on international destinations |
SITTTSL005 | Sell tourism products and services |
SITTGDE004 | Lead tour groups |
SITTTOP003 | Allocate tour or activity resources |
SITXFSA001 | Use hygienic practices for food safety |
SITTPPD010 | Develop culturally appropriate tourism operations |
SITTGDE011 | Coordinate and operate tours |
SITTPPD005 | Develop host community awareness of tourism |
SITXWHS002 | Identify hazards, assess and control safety risks |