Senior Sales Consultant in branch or Customer Contact Centres (CCC), Lending Consultant.
The Certificate IV in Banking Services prepares you for jobs requiring specialist understanding of financial products and services. The skills and knowledge developed prepares you for work in banking, customer contact centres, or retail financial services environments.
|BSBCUS403||Implement customer service standards|
|BSBWHS201||Contribute to health and safety of Self and others|
|BSBWOR204||Use business technology|
|FNSINC401||Apply principles of professional practice to work in the financial services industry|
|FNSINC402||Develop and maintain in-depth knowledge of products and services used by an organisation or sector|
|FNSSAM401||Sell financial products and services|
|FNSSAM402||Implement a sales plan|
|FNSCRD401||Assess credit applications|
|FNSASIC301||Establish client relationship and analyse needs|
|FNSASIC302||Develop, present and negotiate client solutions|
|BSBWOR501||Manage personal work priorities and professional development|
|BSBCUS401||Coordinate implementation of customer service strategies|