TRAVEL AND TOURISM MANAGEMENT
By studying travel and tourism, you will gain a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies,tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
This course is designed for those that have a passion for the travel and tourism industry.
You will gain knowledge and skills to plan and manage the provision of adventure tourism services, specifically looking at what the adventure tourism opportunities look like post pandemic.
Advanced Diploma of Travel and Tourism Management (SIT60122)
OCCUPATIONS
International Travel Agent/Consultant within a retail agency, International Travel Consultant within a wholesale travel organisation, Reservations Consultant for an airline, Reservations Consultant for a cruise company, Reservations Consultant within a hotel or rental car agency, Booking/Reservations Consultant at the airport, Resort Manager/Consultant, Hotel Manager, Operations Manager, Marketing Director, Business Development Manager
DESCRIPTION
This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
CORE UNITS | |
|---|---|
| BSBOPS504 | Manage business risk |
| BSBOPS601 | Develop and implement a business plan |
| BSBTWK501 | Lead diversity and inclusion |
| BSBWRT411 | Write complex documents |
| SITTIND003 | Source and use information on the tourism and travel industry |
| SITTPPD017 | Develop tourism products |
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXFIN008 | Interpret financial information |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXMPR014 | Develop and implement marketing strategies |
| SITXWHS008 | Establish and maintain a work health and safety system |
ELECTIVE UNITS | |
|---|---|
| SITTTVL001 | Access and interpret product information |
| SITTTVL002 | Provide advice on international destinations |
| SITTTVL004 | Sell tourism products and services |
| SITTGDE016 | Lead tour groups |
| SITTTOP008 | Allocate tour or activity resources |
| SITTGDE023 | Coordinate and operate tours |
| SITTPPD010 | Recruit, select and induct staff |
| BSBMKG552 | Design and develop marketing communication plans |
| SITXHRM012 | Monitor staff performance |
| SITXWHS006 | Identify hazards, assess and control safety risks |