This qualification is designed to provide you with the skills and knowledge to apply for employment in roles in customer service and mid-level management in banking or other financial institutions, i.e. customer contact centers or retail financial services environments. At this level graduates are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues.
| Unit Code | Unit Description |
|---|---|
| BSBESB404 | Market new business ventures |
| BSBLDR522 | Manage people performance |
| BSBLDR602 | Provide leadership across the organisation |
| BSBOPS505 | Manage organisational customer service |
| BSBSTR601 | Manage innovation and continuous improvement |
| FNSINC411 | Conduct work according to professional practices in the financial services industry |
| FNSSAM611 | Monitor performance of financial products and services in meeting client needs |
| FNSSAM612 | Identify and evaluate marketing opportunities in the financial services industry |
| Unit Code | Unit Description |
|---|---|
| FNSORG501 | Develop and manage a budget |
| FNSPRM605 | Establish or review marketing, client services and supplier relationships |
| FNSORG602 | Develop and manage financial systems |
| BSBAUD601 | Establish and manage compliance management systems |
| BSBCRT611 | Apply critical thinking for complex problem solving |
| BSBLDR601 | Lead and manage organisational change |
To study at Danford College, all international students must be at least 18 years of age or above when the course starts.
All international students must meet a minimum academic requirement to gain admission to Danford College. Danford College requires the successful completion of studies equivalent to Australian Year 12 education as the minimum level of entry into our courses.
International students must provide evidence of English language proficiency to Danford College. Students must have a minimum score of an internationally recognised English test.
Credit Transfer is recognition for study you have already completed. To be granted a Credit Transfer, you must:
For further information, please read the Credit Transfer Policy.
Course Credit is a form of assessment through which we may recognise the skills you may have gained through formal qualifications from other institutions in Australia. To be granted a Course Credit, you must:
Applicants are advised that a Course Credit may result in the shortening of the Student Visa duration and the reissuing of the Confirmation of Enrolment to reflect this change.
Recognition of Prior Learning (RPL) is a process that recognises your current skills and experience regardless of where and when the learning has occurred.
Your application can be based on any combination of formal or informal training and education, work experience, or general life experience.
