The people, resources, and support behind your journey
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Browse the FAQ section for answers to frequently asked questions.
You can apply by completing the Application for Enrolment as an International Student Form online and submitting the required documents.
All applications are processed in accordance with Admissions Policy.
Mandatory documents include:
Depending on your application, you may also be required to provide additional documents such as:
For international students, the following requirements mainly apply:
If your application is successful, you will receive a Letter of Offer outlining your course details, fees, and conditions of enrolment.
To accept your offer, you must digitally sign and return the Letter of Offer and pay any required fees as outlined in the offer documentation.
Once you sign the Letter of Offer and make the initial payment of fees, the CoE will be issued within 48 hours of fee payment.
Yes. You may apply for course credit through Recognition of Prior Learning (RPL) or Credit Transfer if you have relevant previous studies, qualifications, or work experience.
Credit Transfer applies when you have successfully completed equivalent units at another recognised training provider.
Recognition of Prior Learning (RPL) is an assessment process that evaluates your existing skills, knowledge, and experience to determine if they meet the requirements of a unit or qualification.
All applications for RPL or Credit Transfer must be supported by appropriate evidence and will be assessed in accordance with College policy.
The College accepts the following payment methods for monthly or quarterly invoices:
Please note: standard domestic bank transfers and phone payments are not accepted unless approved under the above international payment options.
Fees must be paid by the due dates stated in your Letter of Offer or Payment Schedule. This includes tuition fees as well as any applicable application fees, OSHC, or other non-tuition charges.
If payment is not received by the due date and no extension has been approved, a late fee may apply. Interest charges may also be applied in line with the relevant legislation and College policy.
Non-paymentof fees may result in serious consequences, including the College issuing warning letters, an Intention to Report to the Department of Home Affairs, which may lead to cancellation of your Confirmation of Enrolment (CoE).
The College will not issue a release in cases where enrolment is cancelled due to non-payment.
Failure to pay fees may result in one or more of the following:
Students are responsible for:
The College is not responsible for missed payments due to personal oversight.
Yes. If you are experiencing financial difficulty or special circumstances, you may request a payment extension in writing to support@danford.edu.au.
All requests are assessed individually, and approval is at the College’s discretion. If approved, the new due date will replace the original one.
Full details regarding fees, refunds, and payment obligations are available in the College’s official policies or can be requested from the Finance or Student Support team.
Refund eligibility depends on the timing of your withdrawal and the terms outlined in your Letter of Offer and Refund Policy. Each request is assessed in accordance with Danford College's Student Fees Refund Policy.
To apply for a refund, you must submit an Application for Refund of Fees & Charges with any required supporting documents. All applications will be processed in accordance with the Student Fees Refund Policy.
The College provides a range of academic and personal support services to help students succeed. These may include academic support, counselling, referral to external services, and guidance on study-related or personal matters. Please refer to our Student Handbook for more information.
You can access support services by contacting the Student Services team via call, visiting reception, or emailing the College at support@danford.edu.au. Staff will guide you to the appropriate support or arrange an appointment if needed.
Most student support services provided by the College are free of charge. However, if you are referred to external services, those providers may apply their own fees.
Orientation is an introductory program designed to help students understand the College, their course, and student life in Australia. Attendance is compulsory as it provides important information about policies, procedures, and student responsibilities.
During orientation, students will receive information on:
Orientation is conducted before the commencement of classes or on the first day of study. Students are advised of their orientation schedule prior to starting their course.
Yes. All new students must attend orientation, regardless of previous study experience, as it includes important information specific to the College and your enrolment.
If you are unable to attend orientation, you should contact Student Services immediately. You may be required to attend a make-up session or receive the information in an alternative format.
Yes. Students who are experiencing academic difficulties are encouraged to contact Student Services or their trainer as early as possible so appropriate support can be provided.
Yes. The College has a counselling services available for the students, you can book the counsellor appointment by contacting the reception or scanning the QR code available in campus. Students get up to 3 sessions per year.
The Student Code of Conduct outlines the expected standards of behaviour for all students enrolled at the College. It ensures a safe, respectful, and inclusive learning environment for all students and staff.
The Student Code of Conduct is available on the College website and is also explained during orientation. Students are expected to familiarise themselves with and follow it throughout their enrolment.
Students are responsible for:
If a student breaches the Student Code of Conduct or any College policy, the matter will be reviewed in line with the College’s disciplinary procedures. Depending on the nature of the breach, outcomes may include warnings, support interventions, suspension, or cancellation of enrolment.
A training plan is a document that outlines the structure of your course. It includes the units of competency you will study, the sequence of delivery, and the learning and assessment requirements for your qualification. It helps you understand what you will be learning throughout your course.
You will receive your training plan the Friday before the course commencement date.
Training is delivered face-to-face at the College campus through a combination of classroom-based learning, practical activities, group work, and self-directed study, depending on your course requirements.
You will be assessed using a range of methods including written tasks, practical demonstrations, projects, presentations, and other competency-based assessment activities relevant to your course.
Yes. You must complete all assessment tasks for each unit of competency to be deemed competent and progress in your course.
Depending on the type of assessment, you may be required to submit your work either as a handwritten task or via the College’s Learning Management System (Canvas), as instructed by your trainer and assessor.
If your assessment is marked as not yet satisfactory, you will be provided feedback and given an opportunity to resubmit or reattempt the task in line with the College’s Assessment Policy.
Academic integrity means completing your own work honestly and ethically. This includes acknowledging all sources used in your work and ensuring that all assessments submitted are your own original work.
Academic misconduct includes plagiarism, cheating, collusion, or submitting work that is not your own. Any breach of academic integrity may result in penalties as outlined in the College’s Academic Integrity Policy.
You can avoid plagiarism by properly referencing sources, completing your own work, and seeking support from trainers if you are unsure about how to reference or complete tasks.
Yes. You are encouraged to speak with your trainer or assessor for clarification, guidance, and feedback at any stage of your assessment
Assessments are marked against competency-based criteria. You will be deemed either “Satisfactory” or “Not Yet Satisfactory” based on your performance against the required standards.
Course progress refers to how successfully you are completing your units of competency within the expected duration of your course to maintain your student visa condition.
The College monitors your progress through assessment outcomes, trainer feedback, participation in training, and completion of units within the scheduled timeframe.
If your progress is identified as unsatisfactory in any term below 50%, the College will provide support and may place you on an intervention strategy to help you improve your performance.
Yes. If you are at risk of not achieving satisfactory course progress, you will be formally notified and offered support to help you get back on track.
An intervention strategy is a support plan designed to assist students in improving their academic performance. This may include additional training support, study plans, or meetings with trainers or support staff. You will receive an intervention once per course.
Yes. If satisfactory progress is not achieved for 2 consecutive terms, your enrolment may be suspended or cancelled in accordance with the College’s Course Progress Policy.
If you are unable to complete your course within the expected duration, you may need to extend your enrolment. This will depend on your individual circumstances and College approval.
To successfully complete your course, you must be deemed competent in all required units of competency and meet all course completion requirements within the approved timeframe.
Yes. Once all course requirements have been successfully met, you will receive your qualification or statement of attainment within 30 days of your course completion or cancelation date.
Yes. You may apply to defer your enrolment if you are unable to commence your course as planned. All deferment requests must be submitted in writing and are assessed in accordance with the College’s Deferment, Suspension or Cancellation Policy.
Yes, in certain circumstances. Suspension of studies may be approved due to compassionate or compelling reasons. All requests must be submitted in writing and will be assessed individually by the College.
Yes. Your enrolment may be cancelled by the College in cases such as non-payment of fees, unsatisfactory course progress, misconduct, or other breaches of College policies. Students may also request cancellation voluntarily.
You must complete and submit the official Application to Defer, Suspend or Cancel Enrolment form. All applications are reviewed in accordance with College policy and supporting evidence may be required.
International students may apply to transfer to another registered provider in line with the Overseas Student Transfer Policy and ESOS requirements. Approval depends on meeting eligibility criteria and providing appropriate documentation.
Yes. You may apply for an internal course transfer if you wish to change your course within the College. All requests are subject to availability, eligibility requirements, and approval by the College.
Yes, in most cases. If your internal course transfer is approved, you will be issued a new Letter of Offer and a new Confirmation of Enrolment (CoE) once all required formalities have been completed.
If your enrolment is cancelled, you will be formally notified in writing. Depending on the reason for cancellation, this may also impact your Confirmation of Enrolment (CoE) and visa status (for international students).
Yes. If you are not satisfied with a decision regarding your deferment, suspension, cancellation, or transfer request, you may access the College’s complaints and appeals process.
If your enrolment is deferred or suspended, your fee obligations will depend on your approved payment plan and the terms outlined in your Letter of Offer or enrolment agreement. In some cases, payments may still need to continue during the approved period unless otherwise advised by the College.
If your enrolment is cancelled, any outstanding fees will be managed in accordance with the College’s Fees and Refund Policy.
A complaint is an expression of dissatisfaction about any aspect of the College’s services, including academic matters, administrative decisions, staff, facilities, or student experience.
An appeal is a request to review a decision made by the College, such as an assessment outcome, academic decision, enrolment decision, or other formal ruling.
You can lodge a complaint or appeal by completing the official Complaint or Appeal Form available on the College website or by contacting Student Services for assistance.
No. The College does not charge any fee for lodging or processing complaints and appeals.
You may appeal decisions related to academic results, assessment outcomes, course progress, enrolment decisions, or any other decision that affects your enrolment or studies, in accordance with College policies.
Once received, your complaint or appeal will be acknowledged and reviewed by the College. An investigation or review process will then take place in line with procedural fairness and College Complaints and Appeals policy.
Yes. Your enrolment will generally remain active while your complaint or appeal is being reviewed, unless otherwise required under College policy or regulatory obligations.
Yes. You may be accompanied or supported by a third party during meetings or discussions related to your complaint or appeal, where appropriate.
If you are not satisfied with the internal appeal outcome, you are able to access external appeal options through relevant external bodies such as the Commonwealth Ombudsman (for international students).
Yes. The College is committed to ensuring that all complaints and appeals are handled fairly, confidentially, and without discrimination or victimisation.
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