This qualification will build your skills and knowledge to be able to deliver service in a variety of Business Services job roles.
Once qualified graduates will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will develop competencies to use sound judgment and relevant theoretical knowledge providing technical advice and support to a team.
| Unit Code | Unit Description |
|---|---|
| BSBCRT311 | Apply critical thinking skills in a team environment |
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBSUS211 | Participate in sustainable work practices |
| BSBTWK301 | Use inclusive work practices |
| BSBWHS311 | Assist with maintaining workplace safety |
| BSBXCM301 | Engage in workplace communication |
| Unit Code | Unit Description |
|---|---|
| BSBOPS305 | Process customer complaints |
| SIRXCEG002 | Assist with customer difficulties |
| BSBOPS304 | Deliver and monitor a service to customers |
| SIRXCEG005 | Maintain business to business relationships |
| BSBESB401 | Research and develop business plans |
| BSBWRT311 | Write simple documents |
| BSBTEC301 | Design and produce business documents |
To study at Danford College, all international students must be at least 18 years of age or above when the course starts.
All international students must meet a minimum academic requirement to gain admission to Danford College. Danford College requires the successful completion of studies equivalent to Australian Year 12 education as the minimum level of entry into our courses.
International students must provide evidence of English language proficiency to Danford College. Students must have a minimum score of an internationally recognised English test.
Credit Transfer is recognition for study you have already completed. To be granted a Credit Transfer, you must:
For further information, please read the Credit Transfer Policy.
Course Credit is a form of assessment through which we may recognise the skills you may have gained through formal qualifications from other institutions in Australia. To be granted a Course Credit, you must:
Applicants are advised that a Course Credit may result in the shortening of the Student Visa duration and the reissuing of the Confirmation of Enrolment to reflect this change.
Recognition of Prior Learning (RPL) is a process that recognises your current skills and experience regardless of where and when the learning has occurred.
Your application can be based on any combination of formal or informal training and education, work experience, or general life experience.
