
This qualification is designed to reflect a range of the job roles with team and business result responsibilities in banking or other deposit taking institutions’ customer contact centres or retail and/or commercial financial services environments.
Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
| Unit Code | Unit Description |
|---|---|
| BSBLDR522 | Manage people performance |
| FNSCUS511 | Develop and maintain professional relationships in financial services industry |
| FNSCUS513 | Review business performance |
| FNSFMK515 | Comply with financial services regulation and industry codes of practice |
| FNSINC411 | Conduct work according to professional practices in the financial services industry |
| Unit Code | Unit Description |
|---|---|
| FNSBNK412 | Align banking products with the needs of small business customers |
| FNSBNK511 | Manage banking and service strategy for small business customers |
| FNSCUS512 | Monitor clients’ financial requirements |
| FNSCRD513 | Promote client understanding of the role and effective use of consumer credit |
| FNSCUS515 | Determine client financial requirements and expectations |
| FNSFMB511 | Implement credit contracts in preparation for settlement |
| FNSSAM512 | Assess market needs and identify opportunities for new financial products and services |
To study at Danford College, all international students must be at least 18 years of age or above when the course starts.
All international students must meet a minimum academic requirement to gain admission to Danford College. Danford College requires the successful completion of studies equivalent to Australian Year 12 education as the minimum level of entry into our courses.
International students must provide evidence of English language proficiency to Danford College. Students must have a minimum score of an internationally recognised English test.
Credit Transfer is recognition for study you have already completed. To be granted a Credit Transfer, you must:
For further information, please read the Credit Transfer Policy.
Course Credit is a form of assessment through which we may recognise the skills you may have gained through formal qualifications from other institutions in Australia. To be granted a Course Credit, you must:
Applicants are advised that a Course Credit may result in the shortening of the Student Visa duration and the reissuing of the Confirmation of Enrolment to reflect this change.
Recognition of Prior Learning (RPL) is a process that recognises your current skills and experience regardless of where and when the learning has occurred.
Your application can be based on any combination of formal or informal training and education, work experience, or general life experience.

