BANKING SERVICES MANAGEMENT

The Banking industry provides a wealth of employment opportunities from bank tellers to investment bankers.

Banks or financial services organisations employ people in various types of financial and customer service roles.

Office and administrative support occupations make up the largest portion of jobs in the industry, while management, business & financial occupations also employ a significant number of employees in the banking industry.

Diploma of Banking Services Management (FNS50922)

CRICOS CODE 111017A
COURSE DURATION52 weeks (include 12 weeks holiday)
ELECTIVE HOURS800 hours
COURSE FEES$9,000
MATERIAL FEESN/A*
DIGITAL ACCESS FEES$100*
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OCCUPATIONS

Business Banking Manager, Bank Manager

DESCRIPTION

This qualification provides graduates with the skills and knowledge to work in the banking and finance sector. These include customer contact centers or retail and/or commercial financial services environments. Employees in these roles have autonomy in performing technical operations, are able to apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources.

CORE UNITS

BSBLDR522 Manage people performance
FNSCUS511 Develop and maintain professional relationships in financial services industry
FNSCUS513 Review business performance
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSINC411 Conduct work according to professional practices in the financial services industry

ELECTIVE UNITS

FNSBNK412 Align banking products with the needs of small business customers
FNSBNK511 Manage banking and service strategy for small business customers
FNSCUS512 Monitor clients’ financial requirements
FNSCRD513 Promote client understanding of the role and effective use of consumer credit
FNSCUS515 Determine client financial requirements and expectations
FNSFMB511 Implement credit contracts in preparation for settlement
FNSSAM512 Assess market needs and identify opportunities for new financial products and services
* Digital access refers to your learning resources and assessments via our learning management system.

Advanced Diploma of Banking Services Management (FNS60622)

CRICOS CODE 109941E
COURSE DURATION52 weeks (include 12 weeks holiday)
ELECTIVE HOURS800 hours
COURSE FEES$10,000
MATERIAL FEESN/A*
DIGITAL ACCESS FEES$100*
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OCCUPATIONS

Senior Sales Consultant, Lending Consultant, Lending Officer, Bank Administrators, Bank Senior Officers, Team Leader or Supervisor, Bank Managers.

DESCRIPTION

This qualification is designed to provide you with the skills and knowledge to apply for employment in roles in customer service and mid-level management in banking or other financial institutions, i.e. customer contact centers or retail financial services environments. At this level graduates are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues.

CORE UNITS

BSBESB404 Market new business ventures
BSBLDR522 Manage people performance
BSBLDR602 Provide leadership across the organisation
BSBOPS505 Manage organisational customer service
BSBSTR601 Manage innovation and continuous improvement
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSSAM611 Monitor performance of financial products and services in meeting client needs
FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry

ELECTIVE UNITS

BSBLDR601 Lead and manage organisational change
BSBLDR812 Develop and cultivate collaborative partnerships and relationships
BSBSUS511 Develop workplace policies and procedures for sustainability
FNSORG602 Develop and manage financial systems
BSBAUD515 Evaluate and review compliance
BSBAUD601 Establish and manage compliance management systems
* Digital access refers to your learning resources and assessments via our learning management system.

Taking Advanced Diploma of Banking Services Management at Danford College has enhanced further my understanding of professional practices and the evolution of the financial industry. This course filled a big gap in my previous financial management studies and elevated my professional capacity to be competent in the real world, whether as part of the professional workers in any financial institution, or managing my own business, thru its defined, simulated and realistic approach assessments.

Marvel Nayon (Philippines)
Diploma of Banking Services Management

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